MSOs are trialing and deploying cable telephony and premium data services. Multifunction Terminal Adaptors (MTAs) provide analog ports for connection to residential phones, and Ethernet connections for both high speed data and IP phone support. Cable systems can suffer from transmission quality problems and it is difficult for engineering staff to detect and resolve subscriber problems.
VQmon software can be installed
in MTAs, CMTS, Trunking Gateways - all key points
on the voice path - to support PacketCable 1.5 and
later. This creates a real time flow of call quality
and diagnostic data that provides immediate insight
into quality problems, reducing the need for truck
rolls and maintaining customer satisfaction. Leading
providers of handheld and NOC based test equipment
provide a wide range of VQmon based products, providing
immediate compatibility between embedded monitoring
functionality and test equipment.
Cable
Telephony Application Note
VQmon is the only service quality monitoring solution that gives you visibility at the subscribers home.
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