Performance Management
Thanks to webcam technology and broadband network speeds, typical user PCs are now capable of supporting most videoconferencing applications. However, the quality of desktop video transmissions is extremely sensitive to problems caused by network bottlenecks, insufficient bandwidth, equipment failure, and other impairments. In addition, the increased load caused by many users participating in a video conference can strain existing network resources and interfere with existing data applications.
Telchemy offers comprehensive solutions for monitoring, testing, and troubleshooting videoconferencing services in enterprise networks, both before and after service is deployed. Our VQmon®-based software solutions continuously monitor and report on the user-perceived perceptual quality of every videoconferencing session, providing Video/Audio MOS and a detailed set of diagnostic metrics to help quickly pinpoint the root cause of problems affecting video quality.
SQlive™ is a compact drop-in software solution for IP video performance monitoring. SQlive can be installed or embedded in a range of end system devices and CPE— including PC desktops, IP videoconferencing equipment and IPTV set-top boxes—to obtain continuous real-time feedback on customer QoE, proactively detect problems, and perform advanced remote troubleshooting of video service quality.
SQprobe® is a high-performance, non-intrusive software probe that monitors and reports on the quality of IP videoconferencing and VoIP streams in real time, in both service provider and mid-to-large scale Enterprise network environments.
DVQattest® is an active testing and troubleshooting solution for IP video and VoIP that supports pre-deployment testing and advanced problem diagnosis in enterprise networks. DVQattest software test agents can be embedded or installed in videoconferencing equipment, PC desktops, routers, gateways, and other devices to perform on-demand testing and troubleshooting, and for automatic monitoring of service levels (SLAs).