Voice over IP offers enterprise businesses many advantages over traditional telephony systems: seamless connectivity, simpler moves-adds-changes, easier integration of remote workers, distributed call center operation, and significantly reduced long distance costs.
Unfortunately, deploying and operating VoIP services in existing networks can be complex and unpredictable, and complete re-engineering of corporate IP networks can be prohibitively expensive. VoIP call quality is highly susceptible to IP impairments that are often transient in nature, making problem resolution difficult and time-consuming.
Telchemy offers a distributed performance management framework for Enterprise IP telephony systems that provides continuous call quality monitoring and remote troubleshooting across the entire Enterprise network. Our products help prevent problems associated with IP telephony deployment and allow enterprise network managers to quickly isolate and repair even transient problems affecting VoIP call quality once service is deployed.
VQmon/EP is the industry-leading embedded performance analysis agent for IP phones and VoIP gateways. Endpoints equipped with VQmon/EP provide real-time computation of call quality and a wide range of performance metrics, including RFC6035 SIP and RFC3611 RTCP XR reports.
VQmon supports non-intrusive monitoring and sophisticated real-time performance analysis in a variety of mid-stream devices such as routers, analyzers, and probes, including Telchemy's SQprobe.
SQprobe is a high-performance software probe that non-intrusively monitors all VoIP calls placed between an Enterprise main office and branch or teleworker sites. SQprobe reports real-time estimated quality scores (MOS and R-factor) and an extensive set of diagnostic data, and can be used in conjunction with VQmon/EP for end-to-end quality monitoring.
SQmediator is a powerful middleware application that performs central data collection, aggregation, and mediation of RFC6035 quality reports sent by VoIP endpoints and mid-stream devices such as routers, probes, and analyzers.
DVQattest is a distributed agent-based active test application for pre-deployment testing, SLA monitoring, and advanced troubleshooting of VoIP call peformance in mid- to large-scale Enterprise networks.
For more information, see the free Telchemy Application Notes Managing Enterprise IP Telephony and Six Steps to Getting Your Network Ready for Voice over IP, or contact us.