Bandwidth.com Deploys Telchemy's DVQattest for SLA Monitoring
Solution Provides Bandwidth.com Customers Call Monitoring
Duluth, GA - September 22, 2008 Bandwidth.com, a leading business communications provider offering advanced VoIP, Internet Services and Managed Network Services, has entered into a technology partnership with Telchemy,® Incorporated, the global leader in Voice and Video over IP performance management technology, to integrate Telchemy's DVQattest quality assessment technology into their management framework. Telchemy's performance analysis technologies enable network administrators to monitor the quality of individual calls, aggregate data to determine overall quality of the network, and then implement changes to enhance the quality of service for users.
"At Bandwidth.com, our goal is to ensure that we deliver the best call quality, because our customers rely on the quality of their calls to do business", said T.R. Missner, VP of Network Engineering for Bandwidth.com. "Telchemy's DVQattest contributes to that objective by delivering accurate, stable measurements of the quality of our services and by helping us to rapidly identify problems. Other organizations say that they have great call quality - Telchemy enables us to prove it! The Telchemy platform has enabled us to proactively assure quality post-service-turn-up and provides accurate metrics that help to resolve service level agreement disputes. Telchemy's technology has become a vital ingredient to running our day-to-day business."
Telchemy's DVQattest is an advanced active test product for Voice and Video over IP that supports pre-deployment testing, network assessment, SLA monitoring and troubleshooting. DVQattest is based on Telchemy's VQmon, the most widely used and deployed VoIP and IP Video analysis technology which provides accurate measurements of user perceived quality and a wealth of diagnostic data.
"We are pleased to work with Bandwidth.com and to support their mission to deliver quality services to their customers." said Dr. Alan Clark, CEO of Telchemy. "Our technology provides Bandwidth.com and their customers with actionable call quality information in real-time and proactively monitors networks to detect any problems affecting user perceived quality."
About Bandwidth.com
Bandwidth.com is a complete business communications provider offering advanced VoIP, Internet Services and Managed Network Services to small and medium businesses.