News & Events

Telchemy Launches IPTV Troubleshooter Web Site

New Web site provides essential information on IPTV, IP Videoconferencing and HD Telepresence performance

DULUTH, GA, September 14, 2007 - Telchemy, Incorporated, the global leader in Voice over IP and IPTV fault and performance management technology, today announced the launch of, a free industry resource on IP video quality and performance. provides essential information on issues and problems that can affect the quality of IP video services, helping service providers and network managers to understand how to configure and provision video services and how to diagnose problems affecting service quality. The site contains:

  • Tutorial information on IP video quality
  • Descriptions of key metrics that can be used for IP video performance monitoring
  • Key information on IP video performance measurement techniques
  • Online problem diagnosis tools
  • General information on IP video services

Telchemy is the leading provider of non-intrusive IPTV performance monitoring technology, has played a leading role in the development of IPTV performance measurement standards, and participates actively within a number of key international standards organizations.

"We welcome the opportunity to help the emerging IPTV and HD Telepresence industries by providing useful information to help service providers and network managers to better understand IP video performance and problem diagnosis," said Alan Clark, Telchemy's CEO and President.