News & Events

Acterna to Join Telchemy as a Co-sponsor of VoIP Troubleshooter Site

Acterna Will Provide Content and Materials Addressing Voice Over IP Fault and Performance Management via Popular Industry Web Site

SUWANEE, Ga, March 1 - Telchemy®, Incorporated, the global leader in real-time VoIP Fault and Performance Management technology, and Acterna, the world's leading provider of cable network test and management solutions, today announced that Acterna will be a co-sponsor of the VoIPTroubleshooter.com™ Web site. Established in 2003 by Telchemy, the free site contains over 60 pages of information and online diagnostic tools for network managers to use when investigating and resolving IP-related call quality problems. Acterna plans to supply valuable content on test and management solutions for VoIP, as well as research information, by submitting articles, application notes and white papers.

"Acterna will contribute our expertise in communications network testing technology to benefit the network technicians, administrators, and engineers that visit the VoIPTroubleshooter.com website," said Kevin Oliver, vice president of marketing for Acterna's Cable Networks Division. "We are pleased to join Telchemy in providing online-accessible information - our valuable technical and application data will go a long way to support those interested in deploying and maintaining IP/VoIP networks more effectively."

In addition to extensive information on VoIP issues and problems, VoIPTroubleshooter.com features an Open Speech Repository, an IP Network Impairment Simulator and a popular industry Forum. The Open Speech Repository provides high quality audio recordings of speech files in American and British English, Mandarin (Chinese), French, Hindi, among others, that test engineers can use for testing and related applications without any restrictions, except for source credit. An important feature of the Open Speech Repository is that industry and academic researchers can contribute speech files to the site.

The site's downloadable IP Network Impairment Simulator provides network administrators with a method of modeling packet-related network problems, i.e., jitter and delay, LAN/WAN congestion and backbone and route changes, that is scenario-based instead of the more conventional statistical approach to modeling. This method enables administrators and technicians to simulate a network environment with congestion under extremely realistic conditions.

"We established VoIPTroubleshooter.com to provide an interactive site to build industry confidence in Voice over IP and help users diagnose and resolve call quality and packet network problems," said Alan Clark, President and CEO of Telchemy, Incorporated. "As a co-sponsor, Acterna will bring meaningful problem- solving information -- their call quality expertise in the cable and telecom industries and experience supporting advanced new services deployment such as VoIP will make the content of our site even more robust for users."

About Acterna

Acterna is the world's largest provider of communications test solutions for telecommunications and cable network operators. A trusted communications test partner for more than eight decades, Acterna offers an unmatched portfolio of award-winning instruments, systems, software and services that help its customers reduce network costs while improving performance and reliability. Headquartered in Germantown, Maryland, USA - with European and Asia-Pacific operations based in Eningen, Germany and Hong Kong - Acterna serves nearly every major communications service provider and equipment manufacturer around the world through a skilled sales and support organization in 31 countries. Visit www.acterna.com for additional information.