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BLUENOTE NETWORKS ANNOUNCES TECHNOLOGY
PARTNERSHIP WITH TELCHEMY INCORPORATED TO ENHANCE
NETWORK CALL QUALITY
Offering Provides BlueNote Customers with Integrated
Call Monitoring
Tewksbury, MA
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April 16, 2007
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BlueNote Networks, the leading provider of Business
Communications Platforms for delivering real-time
interactive communications as services in a Service
Oriented Architecture (SOA), today announced that it has
entered into a technology partnership with Telchemy,®
Incorporated, the global leader in Voice and Video over
IP performance management technology, to embed
Telchemy’s VQmon/SA into BlueNote SessionSuite®
Enterprise and SOA Editions. This intelligent software
offering allows network administrators to monitor the
quality of individual calls, aggregate data to determine
overall quality of the network, and then implement
changes to enhance the quality of service for users.
“As
we deliver solutions that integrate real-time
communication services with business-critical
applications, it is particularly important that we offer
the highest possible quality of voice in our
SessionSuite products,” said Michael Regan, vice
president of engineering for BlueNote. “With Telchemy’s
rich history of measuring voice quality over IP
networks, we believe this partnership is a big step
forward in giving our customers a significant
competitive edge.”
Unlike competitive offerings that require hardware
add-ons, BlueNote SessionSuite solutions, including the
embedded Telchemy monitoring technology, are all
software-based and allow customers to monitor their
networks and receive the call quality data they require
– with less test equipment.
Telchemy VQmon/SA, the most widely used and deployed
Voice over IP (VoIP) analysis technology, is designed to
efficiently analyze parallel packet voice streams and
produce listening and call quality estimates, known as
Mean Opinion Scores (MOS), which rate a call from the
user perspective. One of the features of BlueNote
Networks’ SessionSuite solutions is Session Detail
Records (SDRs), which allow administrators to review
call details and export the data for business functions
such as billing. Under the new partnership, these SDRs
will include a MOS score so that network administrators
can quickly and quantitatively evaluate the quality of
service they are providing to users for each leg of a
call. Having an accurate quality assessment will enable
administrators to take appropriate action to
troubleshoot and improve individual call and overall
network quality.
“Our VQmon/SA product will allow BlueNote’s customers to
automatically monitor live calls in a non-intrusive
manner and proactively test calls for on-demand
troubleshooting,” said Dr. Alan Clark, CEO of Telchemy.
“In providing them with these tools, BlueNote is
demonstrating to its customers that it understands what
they need to keep ahead of the game, and is committed to
partnering with companies like ours to deliver
best-in-class solutions.”
BlueNote’s SessionSuite product family integrates
real-time interactive communications with business
applications and processes to help improve productivity,
collaboration and business agility. Designed for
scalability, resiliency and ease of management,
SessionSuite comprises an open modular software
architecture which can be incrementally deployed
alongside existing PBX systems to complement and
modernize without operational disruptions. BlueNote’s
Web development model shortens the time for
organizations to create communications-enabled business
applications by combining IP telephony and applications
through re-usable, telephony-abstracted Web services,
lowering developmental costs and risks.
The integrated Telchemy feature is available in
SessionSuite Enterprise and SOA Editions immediately, at
no additional charge.
About Telchemy
Telchemy,® Incorporated is the global leader
in Voice and Video over IP Performance Management
Technology with its VQmon® and SQmon™
families of service quality monitoring and analysis
software products, used by over 80 equipment vendors in
over 100 product lines. Telchemy is the world's first
company to provide Voice and Video IP performance
management technology that considers the effects of
time-varying network impairments and has led the
development of VoIP performance management protocols
within the industry. Founded in 1999, the company has
products deployed worldwide and markets its technology
through leading networking, test and management product
companies. Visit:
www.telchemy.com.
About BlueNote Networks
BlueNote Networks is driving the integration of
real-time interactive communications with Service
Oriented Architectures (SOA) by delivering the first
enterprise-class Business Communications Platform:
SessionSuite®. BlueNote Networks combines the
preeminent features of Session Initiation Protocol (SIP)
with Web services to drive innovation while radically
lowering the cost and complexity of enterprise voice,
video and data services. Its SessionSuite software
products form the foundation enabling globally-reachable
services and integrated workflow applications, while
leveraging an existing IT infrastructure BlueNote
Networks is headquartered in Tewksbury, Massachusetts.
For more information, visit
www.bluenotenetworks.com.
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