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BANDWIDTH.COM
ANNOUNCES TECHNOLOGY PARTNERSHIP WITH TELCHEMY TO ENSURE
VOIP SERVICE QUALITY
Solution Provides Bandwidth.com Customers Call
Monitoring
Duluth, GA – September 22,
2008 Bandwidth.com, a leading business
communications provider offering advanced VoIP, Internet
Services and Managed Network Services, has entered into
a technology partnership with Telchemy,®
Incorporated, the global leader in Voice and Video over
IP performance management technology, to integrate
Telchemy’s DVQattest quality assessment technology into
their management framework. Telchemy’s performance
analysis technologies enable network administrators to
monitor the quality of individual calls, aggregate data
to determine overall quality of the network, and then
implement changes to enhance the quality of service for
users.
“At Bandwidth.com, our goal is to
ensure that we deliver the best call quality, because
our customers rely on the quality of their calls to do
business”, said T.R. Missner, VP of Network Engineering
for Bandwidth.com. “Telchemy’s DVQattest contributes to
that objective by delivering accurate, stable
measurements of the quality of our services and by
helping us to rapidly identify problems. Other
organizations say that they have great call quality –
Telchemy enables us to prove it! The Telchemy platform
has enabled us to proactively assure quality
post-service-turn-up and provides accurate metrics that
help to resolve service level agreement disputes.
Telchemy’s technology has become a vital ingredient to
running our day-to-day business.”
Telchemy’s DVQattest is an advanced
active test product for Voice and Video over IP that
supports pre-deployment testing, network assessment, SLA
monitoring and troubleshooting. DVQattest is based on
Telchemy’s VQmon, the most widely used and deployed VoIP
and IP Video analysis technology which provides accurate
measurements of user perceived quality and a wealth of
diagnostic data.
“We are pleased to work with
Bandwidth.com and to support their mission to deliver
quality services to their customers.” said Dr. Alan
Clark, CEO of Telchemy. “Our technology provides
Bandwidth.com and their customers with actionable call
quality information in real-time and proactively
monitors networks to detect any problems affecting user
perceived quality.”
About Telchemy
Telchemy® Incorporated is
the global leader in Voice and Video over IP Performance
Management Technology with its VQmon® ,
DVQattest™ and SQmon™ families of
service quality monitoring and analysis software
products. Telchemy is the world's first and only
company to provide Voice and Video IP performance
management technology that considers the effects of
time-varying network impairments and has led the
development of VoIP performance management protocols
within the industry. Founded in 1999, the company has
products deployed worldwide and markets its technology
through leading networking, test and management product
companies. Visit:
www.telchemy.com.
About Bandwidth.com
Bandwidth.com is a complete business
communications provider offering advanced VoIP, Internet
Services and Managed Network Services to small and
medium businesses. |