Telchemy software solutions allow service providers and enterprise businesses to effectively monitor and manage the quality of their IP multimedia services, and to quickly identify and troubleshoot service-affecting problems.
Telchemy offers performance management solutions that help ensure consistent, crystal-clear call quality at every IP phone and in every conversation across your VoIP network. Our state-of-the-art software agent technology provides real-time quality reports from each user handset, softphone, gateway, and other key locations in the network, allowing support staff to quickly isolate and diagnose quality problems wherever they occur.
IPTV gives consumers a competitive alternative to traditional cable and satellite services, and allows service providers to deliver a range of new interactive and on-demand features. Telchemy's IPTV performance management solutions give service providers a 24x7 view into the video quality experienced by each subscriber, and help quickly locate and diagnose the cause of video quality problems.
As consumers come to expect more and more from their mobile phones, service providers face an increasing demand for voice and video services that push the limits of bandwidth and infrastructure. Telchemy's mobile performance management solutions help providers deliver high quality voice, video, and interactive services to subscribers at every point in the service network.
Videoconferencing technology allows businesses to increase productivity while cutting the considerable time and cost associated with travel. However, common network problems—such as packet loss and excessive delay—can make communicating difficult or impossible. Telchemy's real-time monitoring and testing solutions help you ensure consistent, high quality videoconferencing for your live meeting and desktop training applications.
Telchemy software can analyze the quality and performance of encrypted/secure VoIP and videoconferencing streams without decrypting, making it ideal for use in defense, government, and financial sector networks requiring secure communications. Telchemy is a registered US government contractor and our products are being developed to meet US DoD STIGS requirements.