SQprobe is a high performance OEM software probe that provides non-intrusive monitoring of VoIP traffic and real-time call quality analysis using Telchemy's industry-leading VQmon/SA performance analysis technology.
Deployed in an Enterprise or Residential/Hosted PBX service provider VoIP network, SQprobe passively monitors both directions of the voice packet stream, automatically detects voice data and identifies individual calls, and provides detailed real-time quality and performance metrics for both active and completed calls.
SQprobe also collects quality reports sent by VoIP endpoints (e.g., IP phones, gateways, and softphones) equipped with integrated reporting agent software such as Telchemy's VQmon/EP, and automatically correlates the data with quality metrics obtained by directly monitoring the voice packet stream.
SQprobe reports perceptual quality scores (including MOS and R-factor), performance metrics, and expert analysis diagnostic information for every monitored call via an integral Web Service interface. The Web Service API allows SQprobe to integrate with third-party NMS/OSS architectures and provide instant notification of alert conditions or events that may require immediate action.
