News & Events

CounterPath Selects Telchemy for Market Leading Softphone

Integrates VQmon into market-leading eyeBeam softphone

SUWANEE, GA, March 14, 2006 - Telchemy® Incorporated, the global leader in VoIP Performance Management, today announced that CounterPath™ Solutions, Inc. (OTCBB: CTPS), a leader in Voice over IP (VoIP) communications software, has licensed Telchemy's VQmon/EP to provide integrated performance monitoring and reporting for eyeBeam™, CounterPath's market-leading SIP-based video softphone.

By integrating with Telchemy's VQmon, CounterPath has added enhanced performance management capabilities to eyeBeam that will benefit its enterprises and service provider customers. VQmon enables a network manager to monitor and manage the quality of a softphone call in real time and to identify problems impacting quality.

CounterPath's softphones for Windows, MAC OS X, Pocket PC and Linux are software applications, which run on devices such as personal computers (PCs) or personal digital assistants (PDAs), or can be integrated into set-top boxes, embedded devices and instant messenger applications. When a CounterPath softphone is connected to a service provider's network, the user can make and receive calls to and from other "on-net" callers (IP-to-IP) and/or "off-net" callers (IP-to-PSTN/Cellular) with the same quality of service they would expect from an IP handset. By integrating VQmon, CounterPath softphones will be able to monitor call quality in real time and report performance through both RTCP XR (RFC3611) and SIP.

"We selected Telchemy due to the accuracy and widespread industry support of its technology," said Mark Bruk, CEO of CounterPath Solutions. "We welcome the opportunity to work with Telchemy to bring the benefits of real-time VoIP performance monitoring to our service provider and enterprise customers."

VQmon provides listening and conversational call quality metrics in both R factor and MOS formats as well as detailed diagnostic information, giving network managers both high level metrics and the ability to drill down to identify specific problems. It is the first VoIP Performance Management software to support the new VoIP management protocols, providing the essential metrics for QoS reporting protocols for SIP, RTCP XR (RFC3611) PacketCable, H.323, MGCP, and Megaco.

"We are very pleased that CounterPath is using VQmon to extend the technology leadership of its eyeBeam softphone," said Alan Clark, President and CEO of Telchemy. "The ability to perform high-level performance management is essential to both enterprises and service providers."

About CounterPathSolutions

CounterPath™ Solutions, Inc., formerly Xten Networks, Inc., is a developer of award-winning, high-quality, carrier- grade VoIP (Voice over IP) and Video over IP SIP softphones for service providers, cable operators, Internet telephony service providers, IP PBX manufacturers and OEMs. CounterPath's SIP softphones are available either pre-configured or as a software development kit (SDK), and provide VoIP (Voice over IP), Video over IP, IM (Instant Messaging), and Presence functionality. With over 150 customers in more than 30 countries, CounterPath technology is deployed in more than 6,000,000 IP endpoints worldwide. Visit