News & Events

Acterna Partners with Telchemy to Integrate VoIP Features Into HST-3000 Handheld Tester

ATLANTA, GA (February 24, 2004) - Telchemy, the leading provider of software for real time Voice over IP (VoIP) call quality monitoring, announced today that Acterna has licensed Telchemy's VQmon call quality monitoring and analysis software for use in the Acterna HST-3000, telecommunication field service's most integrated, rugged and cost-effective test solution. VQmon provides fast accurate real-time analysis of Voice over IP calls, generating call quality metrics and detailed diagnostic information.

"We are very pleased that Acterna selected Telchemy's VQmon to add call quality monitoring and analysis to their field service product line," said Dr Alan Clark, CEO and President of Telchemy. "Acterna's market-leading HST-3000 represents a great opportunity for VQmon to play a major role in supporting the deployment of broadband Voice over IP services."

"We evaluated Telchemy's technology and found that it was fast, accurate, and compact and provided the detailed Voice over IP call quality analysis that we needed," said Jerry Gentile, general manager for Acterna's Telecommunications Field Services unit (TFS). "Acterna strives to provide the full breadth and depth of test applications required to meet the diverse needs of carriers worldwide, and with the addition of VQmon, the HST-3000 is ideally placed to support installation and field maintenance of emerging broadband voice services."

As the first hand-held field test tool for basic turn-up and troubleshooting of VoIP deployment, the HST already supports physical layer analysis through packet metrics, signaling analysis and voice quality determination. Acterna also recently expanded the HST-3000's signaling support to include Cisco Systems ("Skinny") Protocol and SIP. Several Acterna customers deploying IP Centrex-based VoIP service have already embraced this solution and the scope of protocols and functionality supported will continue to grow.

About the Acterna HST-3000

In one rugged, modular handheld, the Acterna HST-3000 offers more testing power than any other handheld tester on the market. The HST-3000 is field-upgradeable to support all new features through plug-in modules and software upgrades - and with far less modules to carry than competitive products. Acterna customers can purchase according to their test needs today and easily upgrade later - in the field - as new requirements emerge. Created to improve efficiency and lower the costs of installing, maintaining, and troubleshooting business and residential services and networks, the HST-3000 combines copper, voice and data service testing featues with unparalleled process automation capabilities in a lightweight, battery-operated unit. The Acterna HST-3000 VoIP Tester was named Product of the Year for 2002 by INTERNET TELEPHONY® magazine. More information about the Acterna HST-3000 is available on Acterna's website

About Acterna

Acterna is the world's largest provider of communications test solutions for telecommunications and cable network operators. A trusted communications test partner for more than eight decades, Acterna offers an unmatched portfolio of award-winning instruments, systems, software and services that help its customers reduce network costs while improving performance and reliability. Headquartered in Germantown, Maryland, USA - with European and Asia-Pacific operations based in Eningen, Germany and Hong Kong - Acterna serves nearly every major communications service provider and equipment manufacturer around the world through a skilled sales and support organization in 31 countries.