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Telchemy Partners with Macnica to Bring QoS Technology to the Japanese Market

Major IT Products Distributor Launches Telchemy Presence In Japan

ATLANTA, GA (November 06, 2002) - Telchemy®, Inc., an industry leader in Voice and Video over IP (V2oIP) real-time Service "Quality-of-Experience" (QoE) monitoring, analysis and expert diagnostics, is pleased to announce that Macnica Networks Company, a leader in intelligent technology services and distribution, has become a reseller of Telchemy's powerful VQmon® family of embedded V2oIP management products in Japan. With 30 years of IT industry experience, Macnica has many existing relationships in V2oIP, the ability to provide superior local service and support and proven success in penetrating emerging markets.

The use IP Telephony has been growing rapidly in Japan and users have become very interested in obtaining objective measurements of the call quality offered by service providers. In response, the Japanese Ministry of Public Management, Home Affairs, Posts and Telecommunication specified call quality measurement and reporting via the ITU standard "R-Factor". An R-Factor is an objective transmission quality rating that is based upon the call degradation caused by network impairments, such as jitter (discards), delay, and packet loss. Telchemy's VQmon/EP and VQmon/SA are the only products that produce such an R-Factor for both conversational and listener call quality, making VQmon/EP and VQmon/SA attractive solutions for the Japanese market.

"We are very pleased to have Macnica representing us in Japan", said Dr. Alan Clark, CEO and founder of Telchemy. "Their experience, industry awareness, technical savvy and overall presence in Japan offers Telchemy the opportunity to bring the benefits of real time VoIP Quality of Experience management to the fast growing Japanese market" added Dr. Clark. "With the market specifying R-factor-based quality scores, VQmon is an excellent fit for Macnica's VoIP product portfolio."

"After reviewing Telchemy's VQmon technology and the VQmon/EP and VQmon/SA products, we believe we have the right solution for our market," said Mr. Kiyoshi Nakashima, Macnica Networks Company president. "This is excellent timing as Telchemy is emerging as a technology leader in VoIP Quality of Experience management at a time when the Japanese market for VoIP is expanding rapidly," Mr. Nakashima added. "We look forward to working closely with Telchemy and adding customer value to VQmon with excellent support and technical services locally."

About Macnica Networks

Macnica Networks Company is a division company of MACNICA, Inc., one of the leading high tech distributors and representatives in Japan, concentrating on advanced electronic components and equipment. Macnica enjoys close business relationships with all the major electronics manufacturers and is widely recognized as the reliable source for electronic products in Japan. Macnica has sales offices in Japan, Hong Kong, Singapore, Shanhai and San Jose, CA. For more information, visit